Terms & Conditions

Delivery

We aim to despatch orders of stock items within 48 hours of cleared payment.

Items are usually delivered within 48 hours of processing your order, however, please allow 7 days for your delivery to arrive.

Add Some Sparkle only delivers to UK addresses at present.

Delivery Costs

We charge a flat rate of £6.50 on all orders up to £75.00 delivered to a UK postcode.

FREE DELIVERY to UK postcodes on all orders over £75.00

All UK orders are sent either via Royal Mail, or UK Mail Parcels.

All orders are sent in secure packaging.

Returns

If you wish to return any items, please inform us by email within 24 hours of receipt on sales@addsomesparkletrade.co.uk

Items must be returned (at your expense) within 7 days and we will be happy to exchange for a different product. If you prefer we will issue you with a full refund, less delivery costs.

Please be aware additional postage charges will apply if an exchange is requested.

In the unlikely event that your item is damaged/faulty, you may return it for a FULL refund/exchange including delivery costs and return postage.

Returned items MUST be unused and in new condition, in their original packaging and with all labels attached. The items must also be undamaged. Sealed items must be unopened. In the event of a refund, we will credit your account within 7 days of receipt and satisfactory inspection of the items.

We strongly recommend that for your security returned items are sent by recorded delivery or that proof of postage is sought, as we cannot be held liable for items not received.

If you need to return an item, please enclose the original invoice.

We reserve the right not to refund or exchange if the above procedures are not followed.

Returns Address

Add Some Sparkle
16 Dunstone Drive
Plymouth
PL9 8SQ

Payment

We accept payment by VISA, MasterCard, Debit Cards and Paypal. For your added security, all payments are processed through Paypal and your card details are not entered on our site.

All payments are in GBP.

VAT

Add Some Sparkle is not currently VAT registered, so there is no VAT to add to our prices.

Privacy Policy

We only use the information you provide to process your order and keep you up to date with new products and special promotions. We do not sell or share your information with any third party. If you prefer not to receive details of new products and special promotions from us, please inform us via email.

To purchase from this site you must register as a user with us; we will ask for some relevant information including your name, email address, home address, delivery address, phone numbers etc. This information allows you to see prices and place orders.

© 2016 Add Some Sparkle
16 Dunstone Drive, Plymouth, Devon PL9 8SQ, Tel: 07956 933057 Sitemap     a minim website